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| Telecommunication Solutions |
| IP Multimedia Subsystem (IMS) Solution: |
| IMS is Next Generation Multimedia Service delivery architecture over IP based network. IMS solution enables the operators to provide converged services to their subscribers e.g. Voice Telephony, IPTV, VoD, IM, Presence, Conferencing, SMS/MMS. |
| Gartner a global research and consultancy firm forecasted IMS to be a $5 Bn. Market by the end of year 2010. |
| CarrierTel’s IP Multimedia Subsystem solution contains following functional network elements: |
- IMS SOFTSWITCH
- IMS Billing and OSS Platform
- IMS Application Servers ( Presence, IM, SMS/MMS, Prepaid Telephony)
- IMS Home Subscriber Server
- IMS User Equipment ( UE)
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| Voice Over IP Solution: |
| With increasing deployment of Fiber optics and WiMax , the bandwidth will not be a further barrier to the large scale deployments of VoIP services. CarrierTel’s complete end-to-end Voice over IP solution contains |
- SIP VoIP Softswitch
- AAA Radius Server
- VoIP Billing System
- SIP Softphone
- Least cost router
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| Information Technology Solutions |
| Customer Relationships and Loyalty Management Solution: |
| Customers relationships and Loyality management solution has become a critical requirmenet of every business for managing their customers contacts, service level agreements, contracts, problems history , their subscribed products and services information and for launching loyality campaigns. Customer Relationships and Loyality Management Solution contains following key Modules |
- Complete Customer Life-Cycle Management
- Contacts Management
- Leads and Opportunities
- Customer Care and Problem Ticketing
- Customer Communications Management( Live Chat, Emails, Meetings, Telephonic Conversations, Whitboard , Conferencing)
- Maketing Campaigns Management
- Contract and Sales Management
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| Tour Management Solution: |
| Tour Management solution (eTour Manager) enables the tour operators to manage their customers, the tours schedules, their partners (transports, tour guides, hotels) and payment handling process … |
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| Real Estate Portal Solution: |
| Real Estate Portal Solution (eRealEstate) helps the real estate marketing companies and real estate agents to manage their complete real estate business process , such as acquiring real estate sale/purchase requests, online/offline publishing of properties for sales/purchase, processing and follow ups on sale/purchase requests and contract mediation archiving. |
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