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CarrierTel will be launching its Softswit Solution in 4rth Quarter of 2006 ....
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CarrierTel Invites the Investors to participate for 3G and WiMax Solution Developement ...
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CarrierTel TourManager Software Enables Tour Operators to manage Thier System in Single Centralized Software ....
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CarrierTel RealEstatePro Software helps Real State Companies in bussiness devlopment and operations management....
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| F.A.Q. |
How do I get started?
All you have to do is to send us your request for proposal. And if this information is sufficient, we will respond with a quote. If you have a question or concern - don't hesitate to forward it to us. Our managers are waiting for your inquiries and will reply promptly. We also suppose the best way to gain the level of confidence in each other is to have a small test project which we will do with a 50% discount.
How do I send my work to you?
Email: If your documents are already in a digital format [e.g. Scanned photographs, MS Word Documents, Text Files], then the fastest way to send it to us would be via email.
Courier: To send us paper documents etc.., the best method would be via reliable couriers like DHL, which takes approximately 3-4 days to reach us.
Standard Mail: This reaches us in around 10-15 days.
FTP (File Transfer Protocol): This happens instantly.
How do we communicate?
We can communicate by Email, Instant Messenger or via Phone. For Local clients we can manage meetings on your premises OR you can visit us.
What is the language of communication with your team members?
English is the language of both communication with our customers and all documentation. We have a team that is well fluent in English.
How do you determine the project cost?
First of all we collect all the information about the project (we examine your requirements, specifications and interview your project team members). Then we analyze the information and provide you with our estimation.
Will I be able to monitor and control the development progress?
Absolutely. We can submit development reports, current source code and application demos on a regular basis. We can give you ftp access to all development files to see and control the development process at any time you like. Also we make a working schedule so that a customer may see an application framework, demos and UI at the early stage of the development process. This let you make early corrections to the design, shorten the number of design-development iterations for large and complex projects and considerably save your funds as the result. You can also suggest you own ways to monitor the process to make yourself feel confident.
I am concerned about the delays introduced both by the difference in time zones and in the delays of other project priorities. Would you expect to be able to give us confirmed delivery dates and bids with milestones and checkpoints along the way?
Absolutely but provided that you and we have clear understanding about the application to be developed. After we negotiated and agreed on all the features, functionality and UI, we will be able to make a specification, working schedule with milestones and checkpoints. Also our project managers work overtime often to ensure good dialog and prompt replies to your questions.
I have concerns about Intellectual Property Ownership. Who owns the final product?
Most often our customers hold the copyrights and own the final product. This is fixed in the contract.
What are your standard terms and conditions?
We can offer different types of contracts. If you didn't elaborate on all your requirements and if your design is not yet prepared and can subsequently change during the development process, we would feel more comfortable with a time & material contract. If the scope of work is well defined, we can provide a fixed price. After negotiating the contract, the development work begins according to its terms and conditions.
May I propose my own conditions?
We are quite flexible and ready to consider your suggestions.
How do I pay?
We will provide the information so that you can wire payments to our bank or mail a check to our bank. Wiring is the normal means by which most International businesses make their payments. Though you can also pay using your credit card through our online payment system.
Advance Payment: Projects are normally started upon receipt of an advance payment. The amount will depend on the demands and needs of each project.
Payment Schedule: Payments must be made within three working days of receiving the e-mail invoice. We would greatly appreciate a notification on the day when the payment is wired via you.
Hourly Rates: Some projects are billed by the hour. We expect payment at the end of a billing period rather than at the end of a phase of work.
How can you prove that your software is of high quality and reliability?
Quality is the most essential asset in our workflow. We implement the Software Quality Assurance (SQA) process that addresses the quality assurance needs at every phase of the development cycle. Our QA team has developed a focused quality control checklist. In addition, we also have a comprehensive Quality Testing Checklist which ensures that every solution delivered by CarrierTel measures up to the highest possible international standards
What about your Quality Assurance procedures?
The Quality Assurance team checks that the actual flow of the project conforms to specified documented processes, procedures, requirements and standards. These activities enable us to measure, assess and enhance the company's functions to ensure efficient performance and high quality project implementation.
Can you continue doing my project from any stage?
We can start a project from any stage; we can design, code, and test. We are experienced in continued development and performance tuning. |
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